FAQ

Quick answers about hours, same-day service, drop-off, comforters, alterations, and more. Don’t see your question? Call or email us using the box at the bottom — we’re glad to help.

What are your hours?

We are open Monday through Friday from 6:30 AM to 7:00 PM and Saturday from 8:00 AM to 1:00 PM. We are closed on Sunday.

Do you offer same-day service?

Yes. Eligible orders dropped off before 9:00 AM are ready by 6:00 PM. Specialty items, heavy items, stain treatment, comforters, and repairs may require additional time.

How does drop-off work?

Bring your order to the counter during business hours in a labeled bag with your name, phone number, starch preference, and dry clean/laundry preference.

What should I write on my drop-off bag?

Write your name, phone number, starch preference, and whether the items are for dry cleaning, laundry, press only, or repair. Add any stain notes or special instructions if needed.

Do you check pockets?

Yes. We check the pockets of every item. Everyday items are placed in a paper bag and returned with your next order. If we find something extremely important, such as a phone, credit card, ID, or personal information, we call you as soon as possible.

Do you clean comforters?

Yes. We clean comforters. Most comforters take around 3 days because bedding needs more time than everyday garments.

Do you clean everything in-house?

Yes. Your dry cleaning is cleaned right here in the store at 2301 W Washington St, in our own Union dry cleaning machine. Nothing is sent to an outside plant. See how we clean.

Have you won any awards?

Yes. We have won Best of Erath County awards for dry cleaning in 2017, 2018, 2019, 2020, 2024, and 2025. See all of our awards and community sponsorships.

Do you use eco-friendly cleaning methods?

Yes. We use non-toxic, eco-friendly methods and safer alternatives to traditional petrochemical solvents. The goal is a clean process that is gentle on clothes and environmentally safer.

What if something is wrong with my order?

Please let us know. If we made a mistake, we want the opportunity to make it right. We care about our customers and want you to leave happy with your garments and feel great when you wear them.

Can you repair jeans, buttons, and hems?

Yes. We offer common alterations and repairs like jean patch repair, pant hemming, and button fixes. Ask at the counter about timing; simple repairs may be faster, while more detailed jobs can take longer.

Do special fabrics or trims need special handling?

Sometimes. Silk, linen, velvet, spandex, special trims, or special buttons may require extra care. Point them out at the counter and we will talk through the best way to clean them before we begin.

How long have you been in business?

Texan Cleaners has been in business since 2009 and is a household name in the Stephenville area.

What areas do you serve?

We’re located in Stephenville and proudly serve the surrounding area. If you’re looking for a dry cleaner near you in the Stephenville area, we’re easy to reach at 2301 W Washington St.

How do I pay?

You can pay at the counter when you drop off or pick up your order.

Do you offer pickup or delivery?

Call us and we’ll let you know what’s currently available.

What if I lose my ticket or receipt?

No problem. We can look up your order using your name and phone number, which is why we ask for both at drop-off.

Do you clean specialty items like wedding gowns?

Yes. Along with everyday dry cleaning and laundry, we clean and preserve wedding gowns and handle formalwear. For unusual or delicate items, just ask us before we begin.

Is parking available?

Yes. There’s parking right in front of the store, making quick drop-offs easy.

Still Have a Question?

We’re glad to help. Call or email us and we’ll get back to you as soon as we can.